Privacy Policy
How we collect, use and protect your personal information at murraydowns.co.nz. Compliant with the New Zealand Privacy Act 2020 — covering contact-form submissions, analytics cookies, affiliate click tracking, your access and correction rights, and how to lodge a complaint with the Office of the Privacy Commissioner.
1. Who We Are
Online Casinos NZ ("we", "us", "our") operates the murraydowns.co.nz website. We are committed to protecting your privacy and complying with the New Zealand Privacy Act 2020. This Privacy Policy explains what personal information we collect, how we use it, and your rights.
2. Information We Collect
Information you provide
- Contact form submissions: name, email address, message content, and topic.
- Email correspondence: any information you choose to include when emailing us directly.
- Newsletter signups (if applicable): email address.
Information collected automatically
- Usage data: pages visited, time on page, referring URL, exit links, scroll depth.
- Device data: browser type, operating system, screen resolution, IP address (anonymised at the last octet).
- Cookies: see our Cookie Policy for details.
- Affiliate click tracking: when you click a casino link, the click is tracked anonymously via a campaign ID so the receiving casino can credit us with the referral. No personally identifiable information is shared.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to your enquiries and corrections submissions
- To send the newsletter you signed up for (if applicable) and offer an unsubscribe option in every send
- To understand how visitors use the Site (analytics) and improve content and user experience
- To track affiliate referrals so casinos can credit us with the introduction
- To comply with legal obligations
- To detect and prevent fraud, spam or abuse
4. Legal Basis for Processing
Under the NZ Privacy Act 2020, we collect and process personal information on the following bases:
- Consent: when you submit a contact form, newsletter signup or other interactive form
- Legitimate interests: for site analytics, security, and operating our affiliate business model
- Legal obligation: where required by NZ law
5. Who We Share Your Information With
We do not sell your personal information. We share information only with the following categories of recipient, and only when necessary:
- Analytics providers: Google Analytics or similar (data is aggregated and anonymised)
- Email service providers: for newsletter delivery and contact form processing
- Affiliate networks & casino partners: only the anonymous click-tracking ID; no personal information about individual visitors is shared
- Legal authorities: if required by valid NZ court order or law enforcement request
- Service providers: hosting and CDN providers (Cloudflare) which process data on our behalf under contract
6. International Data Transfers
Some of our service providers are based outside New Zealand. Where data is transferred internationally, we ensure that the receiving party offers equivalent or stronger privacy protections than the NZ Privacy Act 2020 requires.
7. How We Protect Your Information
We use technical and organisational safeguards including:
- HTTPS (TLS 1.3) encryption for all data transmitted to and from the Site
- Access controls on all internal systems
- Regular security review of third-party providers
- Data minimisation — we collect only what we need
- Anonymisation of IP addresses in analytics
8. How Long We Keep Your Information
We retain personal information only for as long as necessary for the purposes set out in this policy:
- Contact form submissions: 24 months
- Newsletter subscribers: until you unsubscribe
- Analytics data: 14 months (Google Analytics default retention)
- Server logs: 30 days
9. Your Rights Under the NZ Privacy Act 2020
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of personal information (subject to legal retention requirements)
- Withdraw consent at any time where processing is based on consent
- Object to processing for direct marketing purposes
- Lodge a complaint with the Office of the Privacy Commissioner (privacy.org.nz)
To exercise any of these rights, contact us at privacy@murraydowns.co.nz. We will respond within 20 working days as required by the Privacy Act.
10. Children's Privacy
The Site is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us at privacy@murraydowns.co.nz and we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be flagged with a notice on the homepage for at least 30 days.
12. Contact Us
For all privacy enquiries: privacy@murraydowns.co.nz. For general enquiries see our contact page.
You can also complain to the Office of the Privacy Commissioner at privacy.org.nz or by phone on 0800 803 909.